Last updated: 14th August 2023
At Edge Solutions, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our home theater and smart home services. By accessing or using our products and services, you consent to the practices described in this policy.
Information We Collect
We may collect various types of information, including:
- Contact details (name, address, phone number, email)
- Payment information for transactions
- Device information for installation and support
- Usage data related to our services
How We Use Your Information
We use your information for the following purposes:
- Providing, maintaining, and enhancing our services
- Processing transactions and delivering products
- Communicating with you about orders, services, and updates
- Troubleshooting and providing technical support
- Personalizing and improving your user experience
- Complying with legal obligations
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your payment information is encrypted during transmission, and our employees are trained to handle your data with care.
Third-Party Services
We may share your information with trusted third-party service providers for purposes such as payment processing, delivery, and customer support. These partners are required to maintain the confidentiality and security of your data.
Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving promotional communications
- Request a copy of your data
- Withdraw consent for data processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about website usage. You can adjust your browser settings to manage cookies.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.
Changes to this Policy
This Privacy Policy may be updated periodically. We will notify you of significant changes through our website or other communication methods.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Privacy Officer at sales@edgeuae.com
By choosing Edge Solutions for your home theater and smart home needs, you trust us with your data. We value that trust and are committed to protecting your privacy.